Searching the site: We’re doing our best to keep the store well-stocked, but are also more than happy to order things for you if we don’t have what you’re looking for. Please just be aware that some of our suppliers are still operating more slowly than usual, and unexpected supply chain hiccups have become common; we’ll let you know right away if we expect your special order to take more than a week to arrive here at the store. If you’re interested in something you can’t find on our site then we probably can’t get it for now, but please feel free to reach out via email, and we’ll be glad to investigate and confirm. If you’re just looking to get your hands on a good book quickly, we recommend focusing on items labeled “in store now.” You can also use the “What’s in store” filter when browsing.
Puzzles:Puzzles we have on hand in the store will always be displayed on our dedicated puzzles page. There are any number of other puzzles discoverable through the website that display as available for “Special Order.” Many of these may be difficult to acquire, but they cannot be suppressed from our site without also suppressing many books that are readily available for order. If you place an order for a puzzle that we do not currently have in stock, please be prepared to wait at least three weeks, if not longer. We will get back to you quickly with our best sense of how long the wait may be, and we will never charge for anything until it has arrived here and is ready to head out of the shop.
Children’s book discounts: We know that keeping children content while cooped up at home is a new challenge every day, so will be discounting in-stock children’s craft books, activity books, and workbooks by 20% for shoppers located in the Cincinnati metropolitan area. We hope it helps. You can view lists of what we have in stock on our Kids’ Nook page.
Getting the goods: We are shipping, delivering, and offering curbside pickup; see additional details on all options at checkout.
Shipping: We have made USPS Media Mail shipping free for book orders over $30 (post-discount, pre-tax). Please note that puzzles, calendars, greeting cards, and other non-book items are not eligible for Media Mail; if your order includes these items then it will ship via USPS Priority Mail or UPS Ground and a shipping charge of at least $8 will be applied before processing.
Delivery: We offer free contactless delivery in Northside. We will let you know when to expect your order to be left at your door.
Curbside pickup: We hold curbside pickup hours 4pm-7pm Mondays, Wednesdays, and Fridays, and 11am-2pm Saturdays. Please wait for confirmation that your order is ready before arriving for pickup.
Into audiobooks? You can get those from our site, too! They’re fulfilled by a service called Libro.fm, a wonderful partner to independent booksellers all over the country. They’re doing their part, too: if you start a membership now using code SHOPBOOKSTORESNOW you’ll get two audiobooks for the price of one, and 100% of your payment will go towards us, or any other participating indie bookstore you choose to support. Just look for the teal “Buy Audiobook” button:
Any questions? Ping us on Instagram or Facebook, send an email to info[at]downboundbooks.com, or give us a call at 513-541-1394. If we don ’t catch the ring then we’ll get back to you as soon as we can.
Thanks, friends. Be excellent to each other.
4139 Apple St. Cincinnati OH 45223 USA